Notifications

Traycer notifies you when an agent needs your approval or an answer, when something fails, and when work finishes. The same notification can show up in several places:

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Kinds Of Notification

Each notification has a severity: Each host creates its own notifications. Which severities a host creates is set per host in Settings › Notifications. Info is off by default; the others are on.

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Notification Center

Click the bell in the app header, or press ⌘⇧B / Ctrl+Shift+B, to open the notification center. Press the shortcut again to close it, and use the Up and Down arrow keys to move between notifications. The bell shows a count when something needs your attention, and a dot when there are unread notifications. The center has two sections:

• Needs attention: approvals, questions and browser steps waiting for you, and failures you haven’t read.
• Recent activity: everything else, newest first.

Click a notification to open the Task or agent it’s about. An unread notification has a Mark as read button. Marking an approval or question as read doesn’t answer it. The buttons at the top of the center: While Traycer’s cloud feed is connected, the center shows notifications from all of your hosts. If it can’t reach the feed, it says so and shows the notifications already on this device until it reconnects.

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Tab Indicators

A notification also marks the Task and agent it’s about, so you can spot them without opening the center. The icon appears on Task tabs, on agent tabs inside a Task, on agents in the Agents panel, and in Task lists. A parent agent also shows the status of the agents under it. An approval, question or browser indicator stays until you respond. A failure or completed indicator clears when you open that agent.

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OS Notifications

The desktop app shows a system notification only when every Traycer window is unfocused. While you’re working in a Traycer window, a new notification appears as a message inside the app instead. Click a system notification to open what it’s about. A newer notification about the same Task or agent replaces the earlier one rather than stacking. Banners, badges and sounds for system notifications are managed in your operating system’s notification settings. To get there, click Open Settings next to OS notifications in Settings › Sounds.

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Push Notifications On Your Phone

The mobile app can notify your phone when an agent needs you. In the mobile app, open Settings › Sounds, find This phone, and turn on Push notifications with Enable. If you turned notifications off for Traycer in the phone’s settings, the row says so and offers Open Settings.

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Sounds

The app plays a chime for each severity while a Traycer window has focus. Choose the chimes, or turn them off, in Settings › Sounds. Chimes apply to every host.

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Hooks

A host can run a script or send an HTTP request whenever it creates a notification of the severities you choose, for example to post to a chat tool. Hooks are set up per host. See Notification hooks.